0330 122 0300
          • Connectivity
            Ethernet fibre, or Leased Lines as they are otherwise known, are a true enterprise-grade solution. The lowest-latency, highest bandwidth services that you can receive.

            Ethernet
            The lowest-latency, highest bandwidth services that you can receive.
            Learn more
            Broadband
            Great value and consistently reliable business broadband with a range of packages designed to give your business or clients the flexibility to grow.
            Learn more
            Mobile Connectivity
            The ability to connect mobile devices, such as a handheld computer or a cellular telephone, is quickly becoming a requirement for organizations worldwide.
            Learn more
            Optical Connectivity
            Elite offers a range of reliable, high-performance optical connectivity products to connect your system.
            Learn more
            Datacentre Connectivity
            Elite operates a diverse and highly scalable fibre network throughout its facilities offering n x 10Gbps connectivity to each facility.
            Learn more
          • Cloud
            Business-grade, ultra low latency connectivity. Packages to suit all businesses.

            Managed Cloud
            Managed cloud allows each customer to choose which IT functions it wishes to manage in-house, while leaving all the rest to its service provider.
            Learn more
            Hybrid Cloud
            Private dedicated compute nodes, offering exceptional high performance, backed by shared enterprise SAN storage, offering resilient flexible storage for when you need it.
            Learn more
            Public Cloud
            Public cloud enables you secure virtual machines for your company on multi-tenant cloud infrastructure.
            Learn more
            Private Cloud
            A dedicated private cloud from Elite offers you your own Cloud infrastructure based on your own dedicated hardware and resources.
            Learn more
            Desktop As A Service
            DaaS securely delivers virtual apps and desktops from the cloud to any device or location.
            Learn more
            Backup As A Service
            Robust backup of your critical data is essential to protect business continuity. Elite offers scalable cloud backup storage that will stretch to fit every piece of data you want backed up.
            Learn more
          • Communications
            At Elite we cover all the basis for your communication requirements whether that be unified communications , hosted telephony or SIP trunks

            Unified Communications
            Unified Communications are how we connect different communication systems for the digital workforce.
            Learn more
            Hosted Telephony
            Hosted Telephony allows for your phone system to be housed in the cloud, as opposed to your office.
            Learn more
            SIP Trunks
            SIP trunking is a method of sending voice and other unified communications services over the Internet.
            Learn more
            Managed Office 365
            Managed Office 365 gives you and your team access to ongoing projects, files, data, email, shared contacts and calendars.
            Learn more
          • Managed Services
            Our team are experts in public cloud services such as Amazon Web Services (AWS) and Azure

            Microsoft 365
            Office 365 is SaaS, which provides an online version of MS Office Suite (Office Web Apps) along with SharePoint Server, Exchange Server and Lync Server.
            Learn more
            Microsoft Azure
            Azure is a public cloud computing platform—with solutions including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
            Learn more
            Amazon AWS
            Amazon Web Services (AWS) provides a low cost, reliable, and secure foundation for you to use as you build and deliver Software as a Service (SaaS) solutions to customers.
            Learn more
            Hosted Desktops
            Our hosted desktop offering includes hardware and software upgrades, automated backup with full business continuity and disaster recovery planning with off-site encrypted data replication.
            Learn more
          • Professional Services
            It consultancy and support are the basis of what we pride ourselves on at Elite Limited

            IT Consultancy
            Our IT Consultancy service allows you to access subject matter experts as you need them, leaning on our capability to supplement your own.
            Learn more
            Implementation Services
            We offer advice to help you find the best solution, and our Sales Team is always on hand to highlight the path they think would be best for you to take.
            Learn more
            Supply Chain Management
            Elite's new approach to Supply chain management accelerates the flow of goods and services to our end customers and partners.
            Learn more
            Maintenance & Support
            21st-century businesses never sleep, there’s always a need to be connected.
            Learn more
          • Charity
            Our service provides availability and functionality, as well as the proactive support and advice from our team. We recognise the hard work charities do to help people, and we want to be able to help them. We can provide high quality services to buildings that require someone to take care of the management and maintenance of the equipment. We are aware that people rely on charities, like Dogs Trust, and our services ensure superior uptime and 24/7 support in case of any issues. Furthermore, we have also sponsored charities in the past, such as Rugby Against Cancer, and we believe in giving back to these amazing organisations as much as possible.
          • Finance
            If you’re looking for a data management partner to provide secure locations to house its data servers for your finance team, Elite can help. We have a responsive and proactive team to help optimise its systems and offer support. We know finance companies require a broad range of flexible IT services and need to be able to trust their partner with valuable client data. In addition, preventing downtime is essential to ensure independent financial advisors have round-the-clock access to their systems. We can deliver these solutions, and ensure your business always has peace of mind when it comes to your virtual environment.
          • Law
            IT should be an enabler for your business, helping you to manage your practice efficiently and meet your compliance and security requirements. We tailor our solutions to suit your needs, and provide high quality solutions for law firms across the country. We know that firms that work with us can demonstrate to clients and other stakeholders that they have the right processes in place to mitigate cyber risk, helping to deliver peace of mind to existing clients and secure new business.
          • Media
            It is important to us to build a partnership based on collaborative consulting, strong personal and trust. In media, we recognise that the internet comes hand in hand, and so we provide our customers with the ‘best of breed’ solutions. Elite has a can do attitude towards infrastructure requirements that means you can put your trust in our expertise to offer a quality, tailored setup that you can depend upon. We want to help you grow as a business and expand your digital offering as and when you need.
          • Public Sector
            At Elite, we are proud to support and collaborate with various areas of the public sector. We continue to enhance our service offering through developing bespoke hosting environments dedicated to public sector customers. Our services provide a secure and compliant infrastructure from which to host critical business services. We provide highly efficient and securely managed IT Solutions that enable our public sector customers to align their services to the ever-changing needs of their citizens, patients, students and tenants.
        • Public
        • At Elite, we are proud to support and collaborate with various areas of the public sector.

        • Charity
        • We are aware that people rely on charities, like Dogs Trust, and our services ensure superior uptime and 24/7 support in case of any issues.

        • Media
        • In media, we recognise that the internet comes hand in hand, and so we provide our customers with the ‘best of breed’ solutions.

        • Law
        • Firms that work with us have the right processes in place to mitigate cyber risk, helping to deliver peace of mind to existing clients and secure new business.

        • Finance
        • Preventing downtime is essential to ensure independent financial advisors have round-the-clock access to their systems.

          • Our Mission
            At Elite, we consider it a privilege that our customers trust us, and we are determined to not only meet expectations, but exceed them. We aspire to be our customers partner of choice, and we pride ourselves on our quality, integrity and resilience.
          • Our Values
            Business-grade, ultra low latency connectivity. Packages to suit all businesses.

            integrity
            Integrity
            The value of integrity is vital to Elite. We work with integrity in everything we do, and embody our strong moral and ethical principles when working with customers, partners and colleagues.
            honesty
            Honesty
            We want to ensure that our customers always have confidence in our reliability and quality. We know that our customers deserve the best of breed, and we want them to know they can trust us to deliver that.
            transparency
            Transparency
            This is at the heart of everything we do and offer full visibility of service and supply.
            flexibility
            Flexibility
            We will tailor our services and solutions around your specific requirements. Our services can be personalised to fit your needs, and we provide our customers with access to full product customisation. We strive to always provide a seamless customer experience that delivers required results.
          • Our company
            Founded in 1999, we continue to focus on the quality of our service, infrastructure, and most importantly, the support of our customers. Our customers are the key to our success, and we promise to be flexible, transparent and competitive while delivering the latest technology solutions that fit real business needs.
          • Our network
            Founded in 1999, we continue to focus on the quality of our service, infrastructure, and most importantly, the support of our customers. Our customers are the key to our success, and we promise to be flexible, transparent and competitive while delivering the latest technology solutions that fit real business needs.
          • Our portal
            Our portal has been built from the ground up for you to manage your services with us; its feature-rich UI makes doing business with us simple, efficient, and productive, from ordering Broadband and Ethernet with no paperwork to running comprehensive Broadband and PSTN diagnostics tests. Alternatively, combine the power of the Elite portal with your CRM/Portal implementing our easy to use JSON API.
        • Mission
        • At Elite, we consider it a privilege that our customers trust us, and we are determined to not only meet expectations, but exceed them.

        • Values
          • Integrity
          • Honesty
          • Transparency
          • Flexibility
        • Integrity

          The value of integrity is vital to Elite. We work with integrity in everything we do, and embody our strong moral and ethical principles when working with customers, partners and colleagues.

        • Honesty

          We want to ensure that our customers always have confidence in our reliability and quality. We know that our customers deserve the best of breed, and we want them to know they can trust us to deliver that.

        • Transparency

          This is at the heart of everything we do and offer full visibility of service and supply.

        • Flexibility

          We will tailor our services and solutions around your specific requirements. Our services can be personalised to fit your needs, and we provide our customers with access to full product customisation. We strive to always provide a seamless customer experience that delivers required results.

  • Partner Markets
  • Contact us

General Code of Practice

GDPR Compliance – Progress to Date:

Security and Privacy have always been a value of Elite Limited and as such has always been a part of all solution design by default. The GDPR’s updated requirements are significant, and our team is working diligently to bring our product offerings and contractual commitments in line so customers can prepare themselves before May 25, 2018. Measures to achieve this include:

  • Continuing to invest in our security infrastructure
  • Making sure we have the appropriate contractual terms in place
  • Product offerings that include new tools for data portability and data management.

We’ll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and will adjust our plans accordingly if it changes. We’ll provide you with regular updates along the way so that you’re always current.

Passwords are now stored “Hashed” 

We have taken extra measures to protect your account and information by securing all logins with strong encryption. 

Registering with the Information Commissioner’s Office (ICO) 

In preparation for GDPR, we are a registered Data Processor with ICO and have been following their detailed guidance to ensure that we operate in a secure manner with our staff and customer’s personal privacy at the forefront of data management and our operating procedures. 

Corporate Security Policies & Procedures 

We have reviewed, amended, and trained out all internal corporate Security Policies & Procedures so that we as a company conduct ourselves with your personal security and privacy at the forefront of all we do, while still remaining pragmatic to offering you and efficient service. 

Information Asset Register & Data Flow Map 

We have completed a full audit of all of our information assets and how data flows between them all. This is an important exercise to complete as it has allowed us to identify and assess any risks to data interchange. While this exercise has been completed we are still putting in place mitigation actions to fully sure up our infrastructure and the services we provide. 

Information Incident Checklist & Processes 

We have finalised our internal data beach processes in accordance with the guidance provided by ICO to ensure that we handle any suspected or proven information breach to the data we process and control. This includes reporting to the Information Commissioner’s Office, the customers impacted and the tools to detect such a breach. 

Privacy Statements 

Privacy statements have been drafted with regards to our main website https://elite.net.uk/ and our customer portal https://portal.elite.net.uk and will be published soon on each site. 

Data Protection Impact Assessments (DPIAs) 

DPIAs are an extension of core business Risk Management and Elite Limited are currently undertaking mitigation actions to ensure that we are doing all we can to protect your data. 

Staff contracts additional confidentiality clause 

We identified that although implied in much of our staff contracts there was no specific clause detailing out employee conduct and keeping your data confidential. This is now in place alongside our code of conduct and employee handbook. 

Subject Access Requests 

A major new introduction in the law is the Subject Access Requests we are legally obliged to fulfil now that May 25th has passed. We at Elite now have full end to end processes so that we can fulfil these requests and have also implemented automated systems that can fulfil Subject Access Requests quicker and more conveniently for our customers. 

Work in Progress and in Future 

Now that Elite Limited is GDPR compliant, the company is working towards ISO 9001/27001 accreditations. 

 

 

Book a free consultation today

Speak to one of our experts and find out how our technology can transform your business.